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Service and Support


Why Buy From Us?

Service and Support


Why Buy From Us?

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New Events


  • Brand I Love

    Proenza Schouler


  • Trend I Love

    Colour Code


  • Bottega Veneta Clearance

    Up to 40% Off


  • Loewe

    New Arrivals


Lookbook #1: Around Town

Channel That Look!


  • Fifth Avenue Inspiration


  • Treasure Vault

    Pre-Owned: New Arrivals


  • Travel Essentials

    Pack like a Pro


  • Ladylike Polish

    Pre-Owned: Final Reduction


  • New In

    Pre-Owned: New Arrivals


  • Louis Vuitton

    Pre-Owned


  • Balenciaga

    Pre-Owned


  • The American Dream

    Pre-Owned


  • Luxury Indulgence

    Pre-Owned


  • Rolex

    Pre-Owned


  • Chopard

    Pre-Owned


  • Bvlgari

    Pre-Owned


  • Cartier

    Pre-Owned


  • Prestige Time


  • The Element Of Luster


  • Touch of Luxe


  • Simply Elegant


  • Jade Obsession


COMING SOON

View More >
  • Dash of Brilliance

    Starts
    1970-01-01 08:03:34
  • Empire Styles

    Starts
    1970-01-01 08:03:34
  • Prada

    Starts
    1970-01-01 08:03:34
  • Burberry

    Starts
    1970-01-01 08:03:34
  • Upper East Side Chic

    Starts
    1970-01-01 08:03:34
  • FrontRow Frenzy

    Starts
    1970-01-01 08:03:34

Reebonz Atelier

The Promise of Authenticity
Reebonz aims to put your mind at ease when it comes to making a purchase with us. Possessing the technical know-how to authenticate, grade and restore the item, our in-house artisans promises an exceptional product in great condition at an excellent price, certified with our Reebonz Authenticity Certificate Card and Reebonz Atelier Grading Report.

Reebonz Atelier Stamp

The promise of quality and authenticity in every item found in Reebonz.com
learn more >


REEBONZ’s promise to the BUYERS


At Reebonz, we promise to WOW you with the best service & products.


VIEW BUYERS PROMISES >

I have received the MBMJ wallet today. I am happy with the condition and always delighted with Reebonz neat packaging. Thank you very much for organising this for me.

Janice

Monica I want to take this opportunity to thank you and your wonderful team looking after me. It is greatly appreciated.

Maria

Thank you Reebonz for my beautiful Miu Miu clutch! It arrived beautifully presented accompanied by a gorgeous calendar and notebook. Absolutely thrilled xx.

Naomi


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WOW Promise

A simple promise.
To WOW you.


Your satisfaction is our top priority. Our WOW promise reminds us of the experience you deserve. Your feedback motivates us not to lose sight of this promise.

If we failed to WOW you, contact us. We’ll make it right.

Delivery: Get your items on time! We aim to deliver your purchase within 10 days. *Excludes consignment sale events.
Delivery

3-5 BUSINESS DAYS DELIVERY


Get your items on time! We aim to deliver your purchase within 7 business days.

Free Shipping

FREE SHIPPING. NO DUTIES & TAXES


Save on shipping costs! Enjoy free international shipping with no taxes and duties on all purchases made at Reebonz.

Returns

EASY RETURNS AND REFUNDS


Send your item(s) back to us within 14 business days (upon receiving your purchase) with our return process. Please email us on return.au@reebonz.com to request for a return. Your refund (less all shipping and administrative fees) will be in your account within 15 business days from our refund confirmation email.

Customer Response

1 BUSINESS DAY CUSTOMER RESPONSE


To ensure that you get the best shopping experience, we aim to get back to customers' queries within 24 business hours on weekdays and 48 business hours on weekends.

We guarantee that all the items we carry are 100% authentic. If in doubt, please send your purchase to the respective brand’s boutique in your country for verification.
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